Director of Food and Beverages (multiple outlets) [Switzerland]

 

Job Number 23118357
Job Category Food and Beverage & Culinary
Location W Verbier, Rue de Medran 70, Verbier, Wallis, Switzerland VIEW ON MAP
Schedule Full-Time

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Located Remotely? N
Relocation? N
Position Type Management

JOB DESCRIPTION

As a B&F Director you will be reporting directly to the General Manager and will play a vital role in the success of the first W hotel in Switzerland.

Your are the heart inside the brand – you bring it to life.

• Maintain high visibility during service hours and occupancy in order to ensure smooth running of operations, promote good public relations, take corrective actions and work with the individual outlet Talent Coaches concerning food and beverage quality, service, cleanliness, merchandizing and promotions.

• Interview, select, train, supervise, counsel and discipline B&F talent for the efficient operation of the lounge. Organize and conduct departmental meetings communicating pertinent information to the talent as well as monthly training sessions, to maximize talent satisfaction, productivity, guest satisfaction and consequently profitability. Schedule and direct talent coaches in their work assignments. Support hotel activities on planning and organization. Maintain clear communication channels to enhance talent satisfaction and productivity.

• Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the restaurant such as receptions. Maintain communication with all departments to ensure customer service needs are met. Develop, implement, and change menu items on an as-needed basis.

• Inspect the areas to ensure the food & beverage quality and service are according to standards and to ensure the physical facilities and equipments are well kept and that all health and safety regulations are adhered to, by verifying temperatures, observing presentation, tasting products and checking preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. Maintain clear communication channels within respective team to enhance talent satisfaction and productivity.

• Develop and implement cost saving and profit enhancing measures. Manage and control stock ensuring par levels are maintained. Anticipate and maintain all material and supplies ensuring their availability. Control usage of food and beverage items and appropriate usage of equipments, tools and service equipments ensuring the equipment is used in a correct and safe manner. Forecast covers and revenues, while controlling payroll and other relevant costs, minimising loss and misuse in order to achieve and exceed the outlet budgeted profitability. Evaluate cost effectiveness of all aspects of operation.

• Develop, implement and continually review the policies, procedures, practices and standards and control to ensure they are consistently applied. To ensure that the monthly forecasted food and beverage cost is achieved. To strictly adhere to the established operating expenses and ensure that all costs are controlled. Maintain established inventory by ordering all liquor and supplies in accordance with business needs.

• Accomplish a set of administrative duties such as leading and attending meetings, writing reports, and other specific duties related to the role. Personally demonstrate compliance & health and safety, W language & life style culture.
• Proven Food&Beverage professional with several years management experience in a high end, lifestyle kind or environment
• Eye for detail – always strive for perfection
• Advanced written & verbal fluency in English and French
• Advanced computer skills e.g. Outlook, Word, Powerpoint, Excel and Micros
• Excellent communication skills, verbal & written
• Act with integrity, adaptability, flexibility and results oriented
• Strong team player, attract, develop and retain talent
• Demonstrate financial acumen

You should be highly motivated.
Passion for Fashion Music Design and Fuel.
Be detail oriented and have a passion for giving guests an exceptional experience.

Due to visa restrictions only applicants from Switzerland and European Union can be considered

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

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