We are looking for a Call Center Representative. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; By acting as a face of the company keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner and transfer calls to respective employees if needed or asked to.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Previous experience in a customer support role.
- Hands on experience of computer systems and microsoft office.
- Strong phone and verbal communication skills along with active listening
- Familiarity with systems and practices
- Customer focus and adaptability to different personality types.
Benefits
Attractive Salary + Company Accommodation + Medical Insurance + Visa
Interested candidates can send your CV to careers @binshabibgroup.ae. Kindly note, the interview will only be face2face.
Job Type: Full-time
Salary: AED2,000.00 - AED2,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
